RETURNS & EXCHANGES
We accept returns of new and undamaged POWERBOOST™ products purchased on Powerboost.com for a full refund or exchange within 60 days of original purchase. A refund will be issued to the original form of payment if the return is received and processed within 60 days of original purchase.
We only accept returns or exchanges of POWERBOOST™ products purchased from Powerboost.com. POWERBOOST™ products purchased from other retailers must be returned to the retailer.
HOW TO REQUEST A RETURN OR EXCHANGE
To initiate a return or exchange, login to your Powerboost.com account and navigate to the Orders page. Once you’ve found the order, click the “Request Return” or “Request Exchange” button. Follow the instructions to submit your return or exchange request.
If you don’t have a Powerboost.com account, you may submit a return request through the guest form here. You will need your order number and email address that the order was placed with to look up the order.
If you require additional assistance with your order, please contact us.